Customer Reviews
Had quite a serious accident was wearing the armoured hoodie and softshell cargo pants. Quality gear landed on my back after flying a good 7ft or more into the air back protector definitely saved me from life changing injuries. No doubt in my mind I would not have walked away from it had it not been for the gear I was wearing. Would have a picture of the cargos but they were cut away by the paramedics. Recommend it to whoever I meet comfortable, casual looking but no compromise whatsoever on protection.
Amazing gear, very comfortable to wear, feel like a badass wearing it too so that’s a plus
I have just purchased the shell trousers and jacket it is just what I expected these a fantastic bit of kit so comfortable kept me very warm it's perfect for this weather I not sure if I would be using it in the summer month's but thats whst the hoddie is for, most of my kit is from here now I use to be a bit of an alpinestars fan but quality and price this wins hands down I wouldn't even bother with the high end brands, even they don't come with this sort of comfort all I can ask for now is you bring out some quality gloves
The armoured soft shell cargo pants whilst comfy are a nightmare to get off. The liner is only partially stitched and rucks up when you try and remove them especially in hot weather. The liner needs to be fully stitched or zips used.
Thanks for the feedback. Our Softshell variant are much more suitable for winter riding, due to the nature of the Softshell material.
They naturally lock heat in, which in turn makes them harder to remove. Winter time they're much easier.
Regarding removal, one thing that makes it much easier will be grabbing the liner by hand, along with the bottom of the garment. The sliding your foot past both points, and simply removing the pants as any other pair, makes it MUCH easier. Happy to provide a video demonstration.
Our normal cargo pants are the go to for summer riding, much more breathable, much easier to remove.
Safe riding
Bought these pants, tried them on right away when they arrived, didn't fit, sent them back the next day, had to pay over $200 shipping, and now UPS and I can't get a hold of the company for additional information for the package to clear customs, and if they don't answer me in the next few days, the package will be discarded. I have sent countless emails and called many times. Horrible exchange service.
Hey, thanks for leaving a review. It's a shame to see 1 star as we pride ourselves on GREAT customer service.
When leaving reviews, it would be great to keep them true and factual.
In the email we sent you, we advised returning via. USPS, because they are relatively cheap, MUCH cheaper than $200, you chose to use UPS anyway.
You state that you have sent countless emails, we have replied to all of them within 24hours, please note there is a time difference between UK and Canada. Your last email was 15hours ago, it is 10am UK time, just got in the office an hour ago and we have promptly replied.
Called many times? We strictly communicate via. email due to worldwide time differences, and the ability to keep a clear trail of communication.
You told UPS that you paid 500 CAD, when you paid 381 CAD, so there's delays due to conflicting information that you provided to them.
You can rest assured, we are still helping.
Best regards,
WH05DAT Team
Customer Reviews
Had quite a serious accident was wearing the armoured hoodie and softshell cargo pants. Quality gear landed on my back after flying a good 7ft or more into the air back protector definitely saved me from life changing injuries. No doubt in my mind I would not have walked away from it had it not been for the gear I was wearing. Would have a picture of the cargos but they were cut away by the paramedics. Recommend it to whoever I meet comfortable, casual looking but no compromise whatsoever on protection.
Amazing gear, very comfortable to wear, feel like a badass wearing it too so that’s a plus
I have just purchased the shell trousers and jacket it is just what I expected these a fantastic bit of kit so comfortable kept me very warm it's perfect for this weather I not sure if I would be using it in the summer month's but thats whst the hoddie is for, most of my kit is from here now I use to be a bit of an alpinestars fan but quality and price this wins hands down I wouldn't even bother with the high end brands, even they don't come with this sort of comfort all I can ask for now is you bring out some quality gloves
The armoured soft shell cargo pants whilst comfy are a nightmare to get off. The liner is only partially stitched and rucks up when you try and remove them especially in hot weather. The liner needs to be fully stitched or zips used.
Thanks for the feedback. Our Softshell variant are much more suitable for winter riding, due to the nature of the Softshell material.
They naturally lock heat in, which in turn makes them harder to remove. Winter time they're much easier.
Regarding removal, one thing that makes it much easier will be grabbing the liner by hand, along with the bottom of the garment. The sliding your foot past both points, and simply removing the pants as any other pair, makes it MUCH easier. Happy to provide a video demonstration.
Our normal cargo pants are the go to for summer riding, much more breathable, much easier to remove.
Safe riding
Bought these pants, tried them on right away when they arrived, didn't fit, sent them back the next day, had to pay over $200 shipping, and now UPS and I can't get a hold of the company for additional information for the package to clear customs, and if they don't answer me in the next few days, the package will be discarded. I have sent countless emails and called many times. Horrible exchange service.
Hey, thanks for leaving a review. It's a shame to see 1 star as we pride ourselves on GREAT customer service.
When leaving reviews, it would be great to keep them true and factual.
In the email we sent you, we advised returning via. USPS, because they are relatively cheap, MUCH cheaper than $200, you chose to use UPS anyway.
You state that you have sent countless emails, we have replied to all of them within 24hours, please note there is a time difference between UK and Canada. Your last email was 15hours ago, it is 10am UK time, just got in the office an hour ago and we have promptly replied.
Called many times? We strictly communicate via. email due to worldwide time differences, and the ability to keep a clear trail of communication.
You told UPS that you paid 500 CAD, when you paid 381 CAD, so there's delays due to conflicting information that you provided to them.
You can rest assured, we are still helping.
Best regards,
WH05DAT Team